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Privacy Policy

Effective Date: 6/13/25

Fall City Design Company ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.

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1. Information We Collect

When you visit our site or place an order, we may collect the following information:

a. Personal Information

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number (if applicable)

  • Payment information (processed securely via our payment provider)

b. Technical Information

  • IP address

  • Browser type and version

  • Device type

  • Referral source

  • Pages visited and time spent on our site

We use cookies and similar tracking technologies to personalize your experience and understand site traffic. You can manage cookie settings in your browser.

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2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or customer service issues

  • Send updates, promotions, or newsletters (if you've opted in)

  • Improve our website, services, and customer experience

  • Detect and prevent fraud or abuse

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3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary to run our business, such as:

  • Printful (our print-on-demand partner who fulfills your order)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Website hosting and analytics services (e.g., Wix, Google Analytics)

Each third party is required to protect your information and use it only for the purpose we provide it.

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4. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request a copy of the data we have about you

  • Opt out of marketing communications

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at FallCityDesignCo@outlook.com.

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5. Data Retention

We retain your information only as long as necessary to fulfill orders and comply with legal obligations. If you close your account or request deletion, we will delete your data unless we’re required to keep it by law.

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6. Data Security

We take appropriate measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login information safe.

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7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store information from anyone under 13.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date. We encourage you to review this policy periodically.

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9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:
FallCityDesignCo@outlook.com

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